This post follows yesterday’s, relative to the topic of self-published authors. As most of you have read, I am traveling to many locations throughout the year, to hold book signings and discussions for ’207.’ It’s been a learning experience to have to work around some private stores that will have nothing do with a self-published author. For reasons associated with self-publishing, it is also an experience with what needs to transpire in order to conduct signings at Books-a-Million, but nonetheless manageable, in between paperwork and a battery of phone calls. Simply put: Although my book, and some self-pub author books are available in BAM’s online store, the internal warehouse must then make the book available in-store by submitting paperwork. Everything has to go through home office in Birmingham, Alabama and go through an approval process before specific stores selected to host the signings, can order the book.
With this said, I must make a disclaimer prior to addressing the complete fustercluck that I have encountered relative to this process, by stating that I am a fan of Scott Tepperman from Ghost Hunters International. Scott recently self-published two books: Chasing Winter and Silent Morning. Both of his books are available through lulu.com. Side note:
Chasing Winter is an awesome book full of insightful, and original poetry. I have not yet read Silent Morning, but I am expecting it to be just as good as ‘Winter.’ For those interested, follow this link to his personal online bookstore here. Scott, and the rest of the GHI and Ghost Hunter crew are truly dedicated to their work in the paranormal investigative field, and in turn, happen to be my two favorite paranormal television shows.
By no means, am I trying to paint Scott in a bad light, nor stating he has done anything wrong (because he has not), but I am using a specific situation he is involved with, to illustrate the main point that I had discussed in my prior post: Self-Publish Authors: Censorship & Profiling.
So, what happened?
I have seen Scott’s tweets via Twitter, and Facebook advertisements, as well as website announcements that he is conducting signings at various locations. Knowing that he too, is a self-pub author I was interested to learn that he was holding a signing at the Tallahassee Books-a-Million on February 4th, 2012. Totally cool, yes, but I was surprised he was able to book a signing so quickly, given the very recent release of his second book. I then thought that perhaps I could do a few local signings at area BAM (Books-a-Million), as my fans have asked me to do.
I contacted the first local BAM and was advised that although my book is carried through their online store, it would have to be made available internally, before a signing could be initiated. The store manager advised me that she could see the book available via their online store, and had me contact BAM headquarters in order to begin paperwork, etc. At this time, I was advised that it was a process, but the fact ’207′ was available through BAM online, half the work had already been done. Wanting to help me, she then offered to do some legwork to see who she could speak with the get the ball rolling. Prior to ending the conversation, I was told that it is a fairly long-standing BAM corporate policy (past few years), that self-publish authors cannot hold signings until the following has occurred:
- The book is made available through the self-publish company (i.e. createspace.com, lulu.com).
- The book is then available and actively being sold through the BAM online store.
- Paperwork needs to be implemented and completed, then reviewed and approved for local BAMs to order the books internally for the signing. This applies specifically to the stores wishing to host the signing.
- No self-published author is allowed to conduct a signing REGARDLESS OF WHOM THEY ARE without following this protocol.
- No self-published author, or author is allowed to sell their books independently at a signing or otherwise, in a BAM store. Period. All books for signings must be made to order internally by the store management. It is a direct violation of their policy.
Well, that’s fine, but after hearing this, I asked the very helpful manager why it was possible for other (unnamed) self-publish authors to hold signings at other stores. She was dumbfounded and said she had no idea why, as again, it is a very stringent corporate policy that has been in effect since the self-publishing companies took off. It was then that I had inquired if there was a special consideration given in specific markets, and her response was “perhaps” – yet highly unlikely. She then stated if I was aware of those locations, I could give them a call and ask to hold a signing there. In her opinion, there was a miniscule possibility that this was the case.
Back to Scott Tepperman …
I knew that the Tallahassee store was hosting his signing, but wanted something closer to Tampa in order for my book fans to be able to easily take a jaunt to. I decided to then call Sarasota, Tampa and even the Orlando BAM stores. Each manager informed me of the corporate law and advised that if another BAM location was able to do this, then I should give it a shot. Sigh. OK – I would give it a shot.
Originally, I called the Tallahassee store and had verified through the Assistant Store Manager, that Scott was holding an event on 2/4. She stated that yes, he was. I then asked if his books were available to purchase in the store, and she stated, “no.” She then continued by stating he was holding a signing and bringing his own books that would be available to purchase through directly through Scott, via cash, or whatever other forms of payment he accepted. I thanked her and then called my personal manager and advised her that we should probably consider going up to Tallahassee and doing a signing with the store; she agreed.
I then called Tallahassee BAM and asked to speak with the same woman I had earlier (Assistant Store Manager). I explained that I am a self-published author and wanted to know how to go about holding a signing at their location. Advising her that my book was already available through BAM online, she said it was “no problem” even if it was not available for them to order internally, and that I could bring my own books but would be responsible for taking payments, etc. She then stated the following:
“We have done many book signings here at our store for self-published authors. We just provide the table and exposure to the author. The rest is up to them. You can come here and drop off flyers for your signing, or post signs in the store. Would you like to schedule a signing?”
I have to say that I was somewhat shocked. Asking her about the corporate policy, she stated that they have been doing these for a long while, and the policy did not apply to their store. Giving her my book’s ISBN, she accessed the book thru their online store and commented on the title. She then went on to say that her mother (the Assistant Store Manager’s) was a Paranormal Investigator and had also written a book, and held a signing at the store. Right up my alley so to say, I told her that I would like to hold the book signing at the store, and was given a tentative date for the second Saturday in February (the 11th). She then took my telephone number and said that she would run it by the GM and give me a call back after 3PM this afternoon. Cool beans! I was really happy to hear that the “special exception” to Tallahassee BAM would afford me the opportunity to do the signing. Calling my manager back with the happy news, we both thought it would be well worth the trip north to hold the signing. Be it known that at no time during this conversation, did I mention Scott’s name.
In the meantime, something led me to the BAM online store, whereas I always check for reader reviews: None, as of yet, but several on amazon.com and at least one on B&N. I then searched for Scott’s book(s) and realized that neither are listed as being available to purchase via BAM online (to the exact time of this posting). That did surprise me, but then again, Tallahassee is the exception.
By 4PM this afternoon I had not yet heard back from the Tallahassee BAM Assistant Manager, so I gave her a call. It was one of the weirdest conversations that I have had in a long while. She did apologize for not calling back but then stated (very coldly – the opposite of her prior demeanor), that she needed the name of my publisher. I reminded her that it is Createspace, as I am a self-published author. She then responded by telling me that unless I was represented by a publisher, and my book was available to order both online AND nternally, that they could not host my signing. Slightly shocked by this news, I responded by asking her how that was possible as she had earlier advised me it was not necessary to have a publisher. She then stated that this is “a new rule as of January 1, 2012″ and, that they are “not holding any signings for self-published authors after that date” without following the “newly established protocol.”
Why in the world I was even concerned about Scott’s signing was just pure gut reaction, but that was what crossed my mind as I asked what would happen with his upcoming event. After a long pause, she then stated the following, “Scott is not having a signing here. He is not selling any books and we are not selling his books. He is holding a conference here to talk about paranormal investigations.” She was quite angry to learn that I had known about the event and had seemingly called her on the BS excuse she was trying to pitch to me. I then stated that I thought it was “very interesting” to hear this, by which she then quipped (out of nowhere), “My mother EVEN has a publisher and if you don’t, then you can’t have your signing here.” Oh dear God. She did not just say that, did she?! Yes – she did. Again, the phone fell silent but this time, I was speechless. Where did that come from? The phone call was then ‘lost.’ Hello? Hello?
I wanted answers, after all, one moment she is painting the world with rainbows, unicorns and fluffy clouds, and the next moment she is talking to me in a tone that has the name of a future category 5 hurricane written all over it. Politely, I called the store back and after being placed on hold for several minutes, she took my call. I did ask her to explain the contradiction, by which she apologized for giving me incorrect information during my first call to her to organize the signing. It was clear that too much back-tracking was taking place, and by then I was so jaded that I thanked her for her time and told her that I hoped to be able to hold a signing at another BAM store at a future date, once ’207′ was made available internally.
Halfway through the bad news, my son, who was in his room during the conversations, could clearly hear the disappointment and confusion in my voice. While sitting at the table in awe of what had transpired during the last two conversations, he came out and said, “Mom, you have got to do something about that. This is totally not fair.”
Jumping online, I then sorted through Scott’s various social media sites (no, I’m not a stalker) to confirm it was indeed, a book signing – and found just that. As would any other proactive self-publish author, he has been advertising the event at the Tallahassee BAM, as a “book signing.” Nothing to the time that I write this post, is listed otherwise. Tweets, posts and events on his site specify “book signing” without any mention of a conference, discussion or likewise associated with paranormal investigations. As a matter of fact, several of Scott’s tweets, directly from his Twitter account (@ScottGHI) state that he will be “appearing at Books-A-Million in Tallahassee, FL on 2/4 for a book signing! Stop by a & pick up a copy!
(twitpic).” BAM: You are digging a deeper hole. Poor Scott. Ugh.
That’s great for Scott; really – but the crap has got to stop with this self-published author excuse stuff. It is CLEAR that BAM in Tallahassee is trying to cover their butt. There is no reason to do so, when so many people like myself are in the same boat, trying to make a living. I cannot believe the pile of manure that the Assistant Store Manager at BAM has shoveled out. I also could not help but wonder how many self-pub authors have had signings, but like a beam of light flashing down from the Heaven’s above, that changed on January 1st, 2012 (hahaha – wrong) and now I cannot have a signing – and to boot, Scott’s signing isn’t a really signing, but now a “conference” and he is not selling any books at the store. Hey, Scott: Do you know that you’re having a conference, not a book signing?
Tallahassee BAM: I am flabbergasted and disgusted. I really have nothing more to say, other than I am saddened that this is going on.
Scott Tepperman: Seriously – Best of luck! I know your book(s) will do well. Knock their socks off! Lucky you to be one of the exceptions to this ‘special’ store. Before I forget – here is Scott’s website.
I’m finished with this rant. I have to plan my next event.
Blessings,
Jill Marie